Who is behind Penrith Solar?

The legal name is not the trading name

Worth noticing before you sign anything: the contract will not say “Penrith Solar”. It will say PRIORITY POWER SERVICES PTY LTD, because that is the entity that actually holds the registration. That is completely normal and legal, but it matters for two practical reasons. Your warranty is with that entity, not with the brand on the van, and if you ever need to chase a claim, that is the name you search for.

What else they trade as

Registered business names attached to this entity, with the date each was registered.

What this record does not tell you

Plenty. The ABR confirms a business exists, what type of entity it is, when it registered and where it is based. It does not tell you whether the install crew is any good, whether phone calls get returned after the deposit clears, or whether a warranty claim in year six will be honoured. It also cannot tell you whether the company will still be trading then, which is the risk that actually bites on a 10 or 25 year warranty.

For the experience side, the review platforms are genuinely more useful than we are: ProductReview, Google reviews, and the installer review sections on SolarQuotes and Solar Choice all carry real customer volume. Read the one-star reviews and the five-star reviews, and weight recency heavily, because solar companies change hands and change management often.

How to check any installer before you sign

1. Match the ABN on the quote to the register. Not the logo, not the website, the ABN printed on the paperwork. If the quote has no ABN on it, that is your answer.
2. Check the installer is accredited. The person physically installing has to hold Solar Accreditation Australia accreditation for the system to be eligible for federal STCs at all. Ask for the accreditation number, not just a reassurance.
3. Confirm the rebate is itemised. The federal discount should appear as a line item on the quote, not be described vaguely as “rebate included”. If you cannot see the number, you cannot check it. Our calculator will tell you roughly what it should be for your postcode and system size.
4. Check who holds the warranty. Product warranties sit with the manufacturer, but workmanship warranties sit with the installing entity. Get the entity name, and check it against the ABN above.
5. Never pay a large deposit. A deposit that is a big fraction of the job, especially paid before a site inspection, is the single most common way people lose money in this industry.

Common questions